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Return Policy

Effective February 23, 2018

 

If you are unsatisfied with a product for any reason, please contact us immediately. We will promptly provide an exchange or refund if a claim is filed within 30 days of order. Product returns may be denied or made subject to restocking fees and other charges by Legend MRO. Please refer to the table below for more details.

 

 

Return ReasonClaim FiledRefund AppliedReturn Shipping CostRestocking Fee
Damaged / Defective / InaccurateWithin 5 daysProduct Cost
Shipping Cost
Legend MRONo
Damaged / Defective / InaccurateWithin 30 daysProduct Cost
Shipping Cost
CustomerNo
Any other reason*Within 30 daysProduct Cost
Shipping Cost
CustomerUp to 25%

 

 

To file a claim for a return:

Contact LegendMRO Support by emailing support@legendmro.com or calling (888) 224-2770 to determine if your product is eligible for a return.


All returns must be postmarked within 14 days of claim

 

Items that cannot be returned:

  • - Custom made-to-order items
  • - Clearance items
  • - Hazardous materials
  • - Special or bulk orders
  • - Tools
  • - Warranty items (For warranty issues, please contact the item manufacturer)

 

* Products must be undamaged, unused, in original packaging and in sellable condition

 

 

 

 

 

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